Please note that our Return Policy has changed. Please feel free to email us at info@pastejewelry.com should you have any questions or concerns regarding the following policies:

Shipping
All orders are shipped via UPS Ground unless specified. We cannot deliver to post office boxes. You should receive an email with the details and tracking number for your order as soon as your order ships. Please allow approximately 3 to 6 business days for delivery once your order leaves our studio. Your order is normally shipped within 3 business days of receipt of a confirmed transaction. Please contact us at 888.661.3991 if you require rush delivery.

Satisfaction
Every single piece of jewelry in our collection is handmade in New York City. We hope you will be satisfied with all items purchased through our website. All sales are final. We do not accept returns. Please see our return policy below.

Returns
All sales are final. We do not accept returns. We ship only the best quality, handmade jewelry to our customers. On the very rare occasion that you receive a damaged item, we are happy to replace that item or offer you store credit. In this case, please email us at info@pastejewelry.com to receive return authorization and proper shipping instructions. Shipping, handling and insurance on exchanged merchandise is non-refundable and non-reimbursable. We are not responsible for lost, stolen, or damaged shipments that are returned uninsured.

Privacy
We are committed to safeguarding the privacy of our customers' personal data. paste uses your email solely to communicate with you regarding your order, and if you request, jewelry news and events. We will never distribute your personal information to other companies for use in mailing lists, surveys or any other purpose. We do not sell, rent or exchange customer information. If you have any questions regarding this privacy policy, please email us at info@pastejewelry.com.